The UK Gambling Commission (UKGC) has announced a new Executive Director of Operations as part of a government-supported initiative targeting the black market.
Sue Young, a seasoned civil servant, was appointed to the position this afternoon (16 March). She comes to the Commission from HM Revenue and Customs (HMRC), the UK’s tax authority, where she served as Director of Debt Management.
Young’s career within the UK government has included roles at the Home Office, where she collaborated with the Border Force and HM Inspectorate of Constabulary and Fire & Rescue Services, as well as stints at the Department of Health and Social Care.
Her appointment comes amid broader structural shifts in the regulator’s leadership, with Andrew Rhodes set to step down as Chief Executive at the end of April. UK media reports indicate Rhodes plans to join Hawkbridge, a gambling-focused strategic advisory firm.
“I’m thrilled to be joining the Gambling Commission and to be exploring a new industry,” Young stated.
“The Commission has a crucial role in safeguarding consumers and ensuring gambling is carried out fairly and securely. I’m eager to build upon the substantial efforts already in progress throughout the organization.”
A changing landscape
Young is joining the Commission not only as the regulator undergoes changes but also as the broader UK betting and gaming industry experiences significant transformations.
A new tax structure, beginning with an increase in Remote Gaming Duty to 40% of gross gaming revenue, will take effect on 1 April. This is anticipated to significantly reduce operator profit margins, with broader effects on marketing expenditures and employment.
These taxes could drastically reshape the industry overseen by the UKGC. For instance, the possibility of some businesses closing or shifting their focus could impact market share distribution.
Additionally, there are concerns regarding the threats posed by the black market. The UKGC has intensified its enforcement against illegal gambling, while the Department of Culture, Media and Sport (DCMS) is taking similar steps through a newly formed task force and a consultation on prohibiting unlicensed betting companies from sponsoring UK sports teams.
In its efforts against the black market, the Commission has pledged to enhance collaboration with its international peers and has drawn attention to social media platforms such as Meta.
The Commission noted that as the new Executive Director of Operations, Young will manage operational functions aimed at ensuring UK gambling remains ‘safer, fairer, and crime free’.
“I’m pleased to welcome Sue to the Gambling Commission,” said Sarah Gardner, Acting Chief Executive of the Commission.
“Our operational teams are engaged in a significant amount of critical work, particularly our ongoing focus on combating the illegal market and achieving robust regulatory results.
“Sue brings extensive operational leadership experience, and I’m eager to collaborate with her.”